Local Mama Continues Family Legacy of Entrepreneurship

By ELISA MAYO,

 

Madalyn Miller owns Miller Tax LLC, operating two H&R Block franchises--one in Butler, AL and the other in Purvis, MS.  In her businesses, she handles all the administrative duties and day to day operations, prepares individual and corporate tax returns, as well as, bookkeeping and payroll services for businesses.   Miller admits her life can get hectic but says, “On any given day, I may be taking snacks to school, grocery shopping, washing ball uniforms, making sure payroll and other business reports have been mailed and making sure my businesses reach their numbers for the day.  The main thing is to stay focused on the tasks that need to be done for that day.” 

Madalyn has three children under the age of 6 years old, as well as, two “bonus” children who are ages 15 and 16.  “The hardest thing about being a mother and a business owner is sometimes you feel the rush of life.  It’s easy to get caught up in work life where you forget to relax and enjoy the most important things, which is family.  Some of the smallest moments make the biggest impacts,” explains Madalyn.

She always knew she wanted to be a business owner, “I guess you could say it's in my blood.  My parents have always been self-employed and had numerous businesses.  They also own H&R Block franchises and run a trucking business.  My grandmother, aunts, uncles, and my oldest brother are all entrepreneurs.  There is a certain sense of pride when you see your business thriving and know all the hard work pays off,” says Madalyn.  She works hard to connect with the people she serves in her business and wants them to know they are important to her, “I believe a smile and pure kindness goes a long way.”  She believes her business is set apart by the customer service she offers, “Working with the public can sometimes be challenging.  You aren’t going to always make everyone happy, especially when it involves the IRS.  We always try to go above and beyond for our clients.”  Again and again she has learned how important word of mouth is in building a business, especially in small towns.  Madalyn’s experience includes working as a tax professional for 12 years and owning her franchises for 4 ½ years, “I was 25 years old when I bought the franchise making me one of the youngest franchisees in Block history.” 

Even though the work is hard, Madalyn says there are benefits to being an entrepreneur, “The rewards of owning my business is the ability to make my own schedule.  As a mother with small kids that is important to me.  I really have the best of both worlds because my business is seasonal, and I have the ability to do a lot of my work from home during the off season.”  She is motivated to continue her work by her children, “My three little girls motivate me.  I want them to look at me and be proud of the accomplishments I have made and know they were my strength.  Bills, of course, motivate me a little,” she quips.  As a mompreneur her advice for other mamas is, “The first thing is to pray about opening your own business.  Second, make sure you have a good support system in place.  I know that I wouldn’t make it without the help of my husband, family, and friends.”  She wanted to use her natural strengths to make a living and says, “Instead of working for someone else and building their dreams, I wanted to step up and make my dreams become a reality.” 

Madalyn has been married to Jason Miller, a local high school teacher, for 7 years.  When the couple isn’t working, they enjoy quick beach trips, and eating good food, “We are complete foodies,” explains Madalyn.  They live in Quitman and have five children:  Ava Dee (5), Willa Rose (3), Chancelee Jean (newborn), Wyatt Edward (16), and Jesse Claire (15).    

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