Smell
Transmission of natural gas is odorless. Before it is delivered to your home, Chickasawhay Gas adds an odorant which gives the gas a sulfur or rotten egg like smell to help detect leaks.
Sight
Natural gas is colorless, but a vapor may be visible at high pressure. A gas leak may also be indicated by bubbles in wet or flooded areas, distinct patches of dead vegetation, heavy insect activity near the gas meter or the regulator can sometimes indicate a gas leak.
Sound
A hissing or roaring noise along a main or service line could also indicate a natural gas leak.
What to do if you suspect a leak inside
Evacuate your premises
Leave the door open as you leave to a safe location
Do not use electrical switches, telephones, cell phones, appliances, garage door openers, etc. If it is on leave it on. If it is off, leave it off.
Do not use lighters or matches and do not smoke
Call Chickasawhay Gas immediately from a neighbor’s house or from a safe location outside the premises.
What to do if you suspect a leak outside
Call Chickasawhay Natural Gas at 601-687-1214 or 601-776-8887.
Keep clear of the area
Do not start any motors or motor vehicles near the area of the gas odor
Do not use lighters or matches and do not smoke
How Chickasawhay Natural Gas will respond
In the event of a natural gas emergency, Chickasawhay Natural Gas emergency response team will:
Respond to the incident site as quickly as possible
Identify the source of the problem and ensure the emergency site has been cleared of anyone whose safety may be at risk
Make the situation safe as quickly as possible
If you smell natural gas, Call 601-776-8887 or 601-735-0920 Monday – Friday 8:00 a.m. – 4:30 p.m.
After hours or holidays 601-687-1214
If any case, if you feel that life or property is in danger, call 911
